Questions and answers about willbe

Save cleverly and invest easily. This is possible with willbe, the finance app of the Liechtensteinische Landesbank. Here you will find all the answers to your questions about saving and investing with willbe.

Getting started with willbe

Questions on cash account

For withdrawals in US dollars (USD) or British pounds (GBP), you can choose from the following fee options:
- Sender pays (OUR): The sender covers all fees. (At willbe, these are charged as a fixed fee capped at USD / GBP 25.)
- Shared fees (SHA): Fees are shared between the sender and the recipient.
- Recipient (BEN): The recipient pays all fees.

Questions on fixed deposit

Questions on gold deposit

Questions on willbe ETFselect

Questions on investment management

Do good

Security and the bank

Fees and deductions

Payouts and taxes

Wealth analysis

General questions on willbe

Technical questions

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Questions and answers about willbe

Getting started with willbe

What is willbe?

What are the benefits of willbe?

What makes willbe different from other providers?

How can I open a willbe account?

Do I need an LLB account to register with willbe?

What documents do I need for the registration process?

How long does it take to register?

Who will help me if I have technical issues with registration?

Is there a willbe app?

How old do I have to be to invest with willbe?

Do I have to be resident in Switzerland or Liechtenstein to be able to use willbe?

What is a registered account?

What is a validated account?

How do I register an account?

How do I make my first payment?

How can I validate my bank account?

Why has my payment has not been received?

Can payment service providers like WISE, Monese, or Revolut be used for deposits?

Was does the message "Glare" in the ID process mean?

Was does the message "ID broken" in the ID process mean?

How can I change the language in the willbe app?

How can I reset my password?

How many times can I enter a wrong password?

How can I get my app unlocked after I enter the wrong password five times?

How can I close or transfer my entire account/ the entire willbe banking relationship?

Where can I find my willbe IBAN?

Can I also install the willbe app on a second device?

I have a Samsung device and the app cashes when I try to sign the contracts and then will not reopen?

Is there a referral program for recommending willbe to friends?

Are there any costs for a payout?

How does logging in via the willbe website work?

What do I need to do if I receive an internal error during registration?

Can I use an iPad or Android Tablet for the account opening?

Why was I rejected as a customer of willbe?

How can I cancel the willbe Invest account opening without signing the contract?

Why should I invest my money abroad in Liechtenstein?

Can someone with EU residence also open an account in Swiss francs?

Do your employer's trading restrictions apply when investing with willbe?

Where can I find my tax ID as a customer residing in Germany?

Where can I find my tax ID as a customer residing in Austria?

Where can I find my OASI number or tax ID as a customer residing in Switzerland?

Where can I find my tax ID as a customer residing in Liechtenstein?

How do I transfer the willbe app to my new smartphone?

Questions on cash account

What is the willbe cash account?

Do I have to take on asset management services when I open an cash account?

Why should I entrust my money to a foreign bank?

What are the interest rates on the accounts in EUR or CHF or USD or GBP?

What fees do I incur when I switch from one currency to another?

How is interest calculated for the cash account?

When is interest credited?

Are cash account in Liechtenstein covered by a deposit guarantee?

Can the cash account be set up as a joint account?

Can I set up an cash account for my child or godchild?

What happens to the money I deposit?

How quickly will my money be available?

What are the fees for the cash account?

Are the interest rates staggered?

How long are the interest rates valid?

What is the maximum deposit for the cash account?

What is the minimum deposit for the cash account?

Can I simply make a deposit from one willbe cash account in one currency (e.g. CHF) into a willbe investment account in a different currency (e.g. EUR), with the capital automatically converted into the currency of the investment account?

How and when do I receive my statements for my cash account?

How do I close or net out my cash account?

Can I close my investment account but keep my cash account?

Where can I see my account balance?

Where can I find the annual statements for my cash account?

How do I make a deposit into my cash account?

Can I make a deposit with the account of my partner or company?

How do I make a payment from my cash account?

How can I see the most recent transactions on my cash account?

Can I have multiple cash account or sub-accounts?

Can I set up direct debits from my cash account?

How do I get a netting confirmation for my cash account?

How is willbe able to pay such high interest rates?

Don’t I at least need to pay the bid-ask spread for accounts in foreign currencies?

Is interest credited or paid out?